Privacy Policy

This VapeByte privacy policy explains how we collect, use, store, and protect your personal data when you shop with us. As a compliant vape store operating in the UK and EU, we follow GDPR and related data laws. By using our site, you agree to this VapeByte privacy policy and our approach to handling sensitive data.

Last updated: May 2024

1. Who We Are – VapeByte Privacy Policy Overview

VapeByte is an online store offering premium disposable vape products, dedicated to serving vapers across Europe. Our website address is https://vapebyte.com, operated by VapeByte EU Ltd.

2. What Data We Collect

  • Personal identifiers (e.g., name, email, phone number)
  • Shipping and billing addresses
  • Order history and cart contents
  • IP address and browser information (for fraud detection)
  • Customer service communications

3. Why We Collect It

  • To process and fulfill orders
  • To provide customer service and support
  • To improve our website and product offerings
  • To comply with legal obligations (e.g., invoicing, fraud prevention)

4. Data Sharing

We never sell or rent your personal data. We may share it with trusted third parties, including:

  • Logistics partners for shipping and delivery (e.g., DPD, Royal Mail)
  • Payment processors (e.g., PayPal, Stripe) to process transactions securely
  • Analytics tools to understand site usage (aggregated data only)
  • Spam protection and fraud prevention services

5. Data Retention

We retain your personal data only for as long as necessary:

  • Order data is kept for 6 years (tax and accounting)
  • Customer support messages are retained for up to 12 months
  • Comments and reviews remain unless deletion is requested

6. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request data export (data portability)
  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at support@vapebyte.com. We respond within 48 hours.

7. Cookies & Tracking

We use cookies to:

  • Remember your login or cart information
  • Analyze website traffic and visitor behavior
  • Deliver relevant promotions via retargeting (only with consent)

You can disable cookies through your browser settings at any time. Visit our Cookie Policy for more details.

Contact: For any questions about this policy, email support@vapebyte.com.

For more details about your data rights, visit the official GDPR guidance at the EU portal: https://gdpr.eu/

VapeByte is committed to protecting your data. This policy is subject to updates. Please check this page regularly.

At VapeByte, we recognize the importance of data transparency and responsible handling. This vape store privacy policy outlines not only what data we collect but also why we need it and how we store it securely. We want our customers to feel confident that their information is protected at all times, whether they’re placing an order, signing up for updates, or simply browsing our site. Our systems are designed with built-in safeguards and GDPR compliance in mind.

This VapeByte privacy policy also explains how long your information is retained and who we may share it with—always under strict conditions. We do not share personal data for marketing or resale purposes. We may work with regulated third parties only when necessary to fulfill orders, process payments, or provide security protection.

We are constantly improving our processes to meet the evolving privacy landscape. If you have questions or concerns about how your personal data is handled, our team is ready to assist. You can contact us anytime at support@vapebyte.com or refer to the official GDPR portal linked above. We encourage all vape customers to regularly review this VapeByte privacy policy to stay informed.